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999 Response Times - 1038/23

Date Responded 31 July 2023

Provision of information held by Northumbria Police made under the Freedom of Information Act 2000 (the 'Act')

As you may be aware the purpose of the Act is to allow a general right of access to information held at the time of a request, by a Public Authority (including the Police), subject to certain limitations and exemptions.

You asked:

The average police response time to attend 999 calls categorised as grade 2 emergencies, for each of the last three financial years (2022/23, 2021/22, 2020/21), broken down by local authority.

In Response:

Median

District

2020/21

2021/22

2022/23

Total

Gateshead

0:38:00

1:09:00

1:18:41

0:54:00

Newcastle

0:32:00

0:40:19

0:42:02

0:37:10

North Tyneside

0:37:00

0:52:06

1:05:54

0:47:45

Northumberland

0:36:00

0:44:52

0:55:51

0:44:00

South Tyneside

0:24:00

0:32:26

1:01:00

0:32:00

Sunderland

0:30:00

0:48:23

1:19:21

0:42:00

Total

0:32:00

0:45:05

0:59:37

0:41:54

 

The below should be noted when viewing the figures above:

• The data has been taken from the Systems, using the raw data to produce the median response times for Grade 2 incidents for each fiscal year and District.

• We use the median rather than the average as it is less likely to be effected by outliers.

• Every effort is made to ensure that the figures presented are accurate and complete. However, it is important to note that these data have been extracted from a number of data sources used by forces for police purposes. The detail collected to respond specifically to your request is subject to the inaccuracies inherent in any large scale recording system. As a consequence, care should be taken to ensure data collection processes and their inevitable limitations are taken into account when interpreting those data.

• The figures provided therefore are our best interpretation of relevance of data to your request, but you should be aware that the collation of figures for ad hoc requests may have limitations and this should be taken into account when those data are used.

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