Date Responded 08 April 2019

Provision of information held by Northumbria Police made under the Freedom of Information Act 2000 (the 'Act')

As you may be aware the purpose of the Act is to allow a general right of access to information held at the time of a request, by a Public Authority (including the Police), subject to certain limitations and exemptions.

You asked:

In each year 2014, 2015, 2016, 2017 and 2018:

1.How many 999 calls were flagged as mental health related?

2.How many 999 calls did you take overall?

3.How many 101 calls were flagged as mental health related?

4.How many 101 calls did you take overall?

In Response:

Following receipt of your request, searches were conducted with the Corporate Development Department of Northumbria Police. I can confirm that the information you have requested is held by Northumbria Police.

The below should be noted

The data has been taken from the incident tables using the final incident codes of QD4, QMH and SG1, for the number of mental health related calls.

The 101 calls have been taken from the incident table where the 'how reported' field is 'phone' and not '999'.

When an incident is attended and finalised it is given up to three final incident codes, if there are three codes that are more appropriate to the incident than the mental health element, the mental  health code will not be recorded and these incidents will be omitted form the dataset.  It is also possible that incidents have been included that were not people in a mental health crisis, rather they had conditions such as dementia, learning difficulties or ADHD.

If you decide to write an article / use the enclosed data we would expect that you to take into consideration the factors highlighted above so as not to mislead members of the public or official bodies or misrepresent the relevance of the whole or any part of this disclosed material.

With the above in mind please see the below.


      Year                999

2014               3,235

2015               3,562

2016               3,499

2017               3,879

2018               4,178

Total            18,353



      Year            Count

2014           188,761

2015           200,556

2016           205,429

2017           239,912

2018           235,502

Total       1,070,160


      Year                101

2014               4,003

2015               4,053

2016               3,580

2017               3,048

2018               3,480

Total            18,164


      Year            101

2014           623,999

2015           875,315

2016           759,097

2017           814,972

2018           743,975

Total       3,817,359

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