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Calls to Libraries - 130/20

Date Responded 31 January 2020

Provision of information held by Northumbria Police made under the Freedom of Information Act 2000 (the 'Act')

As you may be aware the purpose of the Act is to allow a general right of access to information held at the time of a request, by a Public Authority (including the Police), subject to certain limitations and exemptions.

You asked:

Would it be possible to request information from you as to the amount of 999 and 101 calls that you have received from the libraries at North Shields, Wallsend and Whitley Bay (sometimes referred to as Customer First Centres) between 2014 to date regardless as to whether the Police were able to attend or not.

Addresses are as follows

Wallsend Customer First Centre, 16, The Forum, Wallsend NE28 8GR.

North Shields Customer First Centre, Northumberland Square, North Shields NE30 1QU.

Whitley Bay Customer First Centre, York Road, Whitley Bay NE26 1AB.

In Response:

Following receipt of your request, searches were conducted with the Corporate Development Department of Northumbria Police. I can confirm that the information you have requested is held by Northumbria Police.

I am able to disclose the located information to you as follows.

To note - We hold data on 999 calls. We do not differentiate between 101 calls and any other kind of telephone call.

All information provided is based on the addresses provided in your request.

Year

Location

999 Call

Other Phone Call

2014

North Shields Customer First Centre

5

21

 

Wallsend Customer First Centre

1

5

 

Whitley Bay Service Centre

1

6

2015

North Shields Customer First Centre

7

23

 

Wallsend Customer First Centre

1

5

 

Whitley Bay Service Centre

2

8

2016

North Shields Customer First Centre

3

21

 

Wallsend Customer First Centre

3

7

 

Whitley Bay Service Centre

8

12

2017

North Shields Customer First Centre

3

20

 

Wallsend Customer First Centre

4

7

 

Whitley Bay Service Centre

10

27

2018

North Shields Customer First Centre

3

20

 

Wallsend Customer First Centre

4

12

 

Whitley Bay Service Centre

9

12

2019

North Shields Customer First Centre

6

16

 

Wallsend Customer First Centre

12

15

 

Whitley Bay Service Centre

 

6

2020

North Shields Customer First Centre

0

0

 

Wallsend Customer First Centre

0

0

 

Whitley Bay Service Centre

0

0

 

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