Provision of information held by Northumbria Police made under the Freedom of Information Act 2000 (the 'Act')
As you may be aware the purpose of the Act is to allow a general right of access to information held at the time of a request, by a Public Authority (including the Police), subject to certain limitations and exemptions.
You asked:
1) In each of the last two financial years (18/19) and (19/20) how many calls to (a) 999 and (b) 101 were recorded as NOT having been answered?
2) In each of the last two financial years (18/19) and (19/20) what was the average time for a response to be made to a (a) 999 and (b) a 101 call?
3) In each of the last two financial years (18/19) and (19/20) what was the longest time it took for a caller to get a response to a (a) 999 and (b) a 101 call? For each example state the date of the call and how long it took to be answered.
In Response:
Following receipt of your request, searches were conducted with the Corporate Development Department of Northumbria Police. I can confirm that the information you have requested is held by Northumbria Police.
I am able to disclose the located information to you as follows.
With regards to point 1 the below is applicable.
As a response to this point he information you have requested is already published and therefore is accessible by other means I have not provided you with a copy of the information and will rely on Section 21 of the Freedom of Information Act 2000. You should therefore consider this a refusal for your request.
I have provided an explanation to this exemption below.
Section 21 (1) - Information accessible by other means
Information which is reasonably accessible to the applicant is exempt information.
Similar requests have been responded to previously and responses are published as a matter of course on the Northumbria Police Disclosure Log. A response to this part of your submission can be found there, 1052/19 being the most relevant.
2.
|
999 |
101 |
2018/2019 |
00:00:11 |
00:01:01 |
2019/2020 |
00:00:10 |
00:01:25 |
3.
|
999 |
Date |
101 |
Date |
2018/2019 |
00:05:35 |
14/09/2018 |
02:18:30 |
22/07/2018 |
2019/2020 |
00:05:36 |
08/08/2019 |
01:37:56 |
09/05/2019 |