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Custody healthcare contract - 177/18

Date Responded 23 February 2018

Provision of information held by Northumbria Police made under the Freedom of Information Act 2000 (the 'Act')

As you may be aware the purpose of the Act is to allow a general right of access to information held at the time of a request, by a Public Authority (including the Police), subject to certain limitations and exemptions.

You asked:

1. Which company(s) holds the contract to supply your police custody health services

2. Please state the full name of commissioning authority

3. Please state if this service was procured through a framework agreement with other commissioning authorities (if so please provide the names of the other commissioning authorities). If yes, please also state who is the contract holder.

4. Please state the contract start date and end date of your current custody health services.

5. What is the expected total value of the contract?

6. What is your annual budget for custody health services?

7. Are there provisions for contract extensions (including how many years and the extension terms). If yes, please state if the contract extension been awarded

8. Please state the names of the organisations who bid for the contract

9. How many detainees are treated/assessed annually by your current custody health provider

10. What would the procurement model be for future contracts? E.g. will the contract be procured jointly with another commissioning authority?

11. What are the performance standards/ KPI’s the current service provider(s) operate under? (Response time - Time of call, to time of patient seen)

12. What is the current provider’s performance against these standards in the last 12 months? (e.g. 95% compliance against response time KPI) 

In Response:

We have now had the opportunity to fully consider your request and I provide a response for your attention. 

Following receipt of your request, searches were conducted with the Finance Department of Northumbria Police. I can confirm that the information you have requested is held by Northumbria Police. 

I am able to disclose the located information to you as follows. 

  1. Mitie Care & Custody
  2. Police and Crime Commissioner for Northumbria
  3. No
  4. 1 April 2015 until 31 March 2020
  5. Approximately £9M
  6. £1.69M
  7. A further 12 months until 31 March 2021
  8. County Durham & Darlington NHS Foundation Trust

Mitie Care and Custody ( Formally known as Tascor Medical Services  )

Northumbria FME

  1. 18,900 in 2016/17
  2. Possible collaboration with other organisations will be considered as part of the procurement strategy 
  3. 60 minutes from call to intervention. 
  4. Average 99% compliance    
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