Please be aware we’re making some improvements and building a new website. You can still report incidents, tell us about general intelligence or talk to us on live chat on this site. Thanks for your patience.

Custody healthcare contract - 177/18

Date Responded 23 February 2018

Provision of information held by Northumbria Police made under the Freedom of Information Act 2000 (the 'Act')

As you may be aware the purpose of the Act is to allow a general right of access to information held at the time of a request, by a Public Authority (including the Police), subject to certain limitations and exemptions.

You asked:

1. Which company(s) holds the contract to supply your police custody health services

2. Please state the full name of commissioning authority

3. Please state if this service was procured through a framework agreement with other commissioning authorities (if so please provide the names of the other commissioning authorities). If yes, please also state who is the contract holder.

4. Please state the contract start date and end date of your current custody health services.

5. What is the expected total value of the contract?

6. What is your annual budget for custody health services?

7. Are there provisions for contract extensions (including how many years and the extension terms). If yes, please state if the contract extension been awarded

8. Please state the names of the organisations who bid for the contract

9. How many detainees are treated/assessed annually by your current custody health provider

10. What would the procurement model be for future contracts? E.g. will the contract be procured jointly with another commissioning authority?

11. What are the performance standards/ KPI’s the current service provider(s) operate under? (Response time - Time of call, to time of patient seen)

12. What is the current provider’s performance against these standards in the last 12 months? (e.g. 95% compliance against response time KPI) 

In Response:

We have now had the opportunity to fully consider your request and I provide a response for your attention. 

Following receipt of your request, searches were conducted with the Finance Department of Northumbria Police. I can confirm that the information you have requested is held by Northumbria Police. 

I am able to disclose the located information to you as follows. 

  1. Mitie Care & Custody
  2. Police and Crime Commissioner for Northumbria
  3. No
  4. 1 April 2015 until 31 March 2020
  5. Approximately £9M
  6. £1.69M
  7. A further 12 months until 31 March 2021
  8. County Durham & Darlington NHS Foundation Trust

Mitie Care and Custody ( Formally known as Tascor Medical Services  )

Northumbria FME

  1. 18,900 in 2016/17
  2. Possible collaboration with other organisations will be considered as part of the procurement strategy 
  3. 60 minutes from call to intervention. 
  4. Average 99% compliance    

Disclaimer

Due to the different methods of recording information across 43 forces, a specific response from one constabulary should not be seen as an indication of what information could be supplied (within cost) by another. Systems used for recording these figures are not generic, nor are the procedures used locally in capturing the data. For this reason responses between forces may differ, and should not be used for comparative purposes.

The information we have supplied to you is likely to contain intellectual property rights of Northumbria Police. Your use of the information must be strictly in accordance with the Copyright Designs and Patents Act 1988 (as amended) or such other applicable legislation. In particular, you must not re-use this information for any commercial purpose.

back to top