From Teacher to Sergeant- how one of our officer's life took a different turn
09 May | 09:31

Neighbourhood Sergeant Cassie Hyland, who features in the new BBC Two documentary ‘Forensics: The Real CSI’, has worked many interesting and disturbing cases in her career but nothing has stopped her drive to continue to help people.

One of the most notable cases was when two teenagers kidnapped a toddler from a Primark store in Newcastle in April 2016. Officers worked quickly and managed to track down the offenders and the toddler safe and well within one hour and 45 minutes.

Sgt Hyland said: “I remember every detail of that case, from the moment we got the call to the moment the sentence was read out in court. Definitely one of the most challenging but rewarding cases I’ve worked on.”

Cassie, who has been in the force for almost nine years, has worked across Northumbria in a variety of roles and teams including CID, Response and Neighbourhood Policing Team where she joined in September 2018 and now currently polices North Shields in Northern Area Command.

Sgt Hyland said: “When I first joined Northumbria I started in Northern Area Command so to be back there is amazing. Going back with developed skills and experience is great and to see the positive changes in the communities I love is fantastic. You get the best of both worlds in my patch, rural and urban, you get to help so many different types of people and to me that’s what this job is all about for me- helping people.”

Cassie didn’t always want to be a police officer, she said: “I first wanted to be a teacher, and I worked in a secondary school for 18 months. I volunteered as a Special Constable in my spare time and fell in love with the work and realised that this is what I needed to do with my life.

“Helping people and working with the public is a huge part of what gets me up every day. That and the unexpected- I never know what I’m walking into each day - I love that. No day is the same and it always keeps you on your toes.

“Don’t get me wrong the job isn’t all good. You have hard days, for me I struggle with the sudden deaths; my mind goes straight to my own family. They’re tough but it’s part of the job and helping others get closure one way or another really helps.”

You can catch Cassie and the rest of Northumbria Police on BBC Two Wednesday nights at 9pm and see how officers and crime scene investigators tackle real-life crime scenes and investigations.

You can also see more of our #ProudOfOurPeople pieces by following us on Facebook and Twitter and by visiting our website

Anyone interested in a career with the police can find information on the Northumbria Police website at


back to top