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Anyone can find themselves the victim of fraud. If you’ve been the victim of fraud, please report it. It will help bring the offender to justice and make sure this doesn’t happen to anyone else.

Is it an emergency?

Is this happening now? Do you need support right away? Does it feel like the situation could get heated or violent very soon? Is someone in immediate danger? If so, please call 999 now.

How to report fraud

Action Fraud, the UK’s national reporting centre for fraud and cybercrime, is where you should report fraud if you have been scammed, defrauded or experienced cybercrime in England, Wales and Northern Ireland.

You can report fraud or cybercrime to Action Fraud 24/7 via the online reporting tool. Reporting online is quick and easy. 

Alternatively:

Call 0300 123 2040 Monday to Friday 8am - 8pm. If you are calling from outside of England & Wales, please call: +44 300 123 2040

If you are a business, charity or other organisation that is suffering a live cyber attack, please call Action Fraud on 0300 123 2040 immediately where specialist advisors are waiting to take you call 24 hours a day, 7 days a week.

How will Action Fraud help me?

What happens after I report a concern to Action Fraud? 

After a report has been made to Action Fraud, it will be sent for assessment by the National Fraud Intelligence Bureau (NFIB). The NFIB’s systems assess reports of fraud and cyber crime from across the UK, helping to build a national picture of where fraud and cyber crime is taking place. Experts review the data from these reports to decide whether there is enough information to send to a police force for investigation. Not every report to Action Fraud results in a police investigation.

Action Fraud is not an investigative body and therefore cannot guarantee a police investigation or advise you on the contents of your report.

What will the police do to help?

Northumbria Police will investigate all reports of crime referred from Action Fraud and will give you regular updates about the progress of your case.

You'll be informed when a suspect is arrested, charged, bailed or sentenced. Your rights are in governed by those set out in the Code of Practice for Victims of Crime.

What should I do if...

I know the person who is committing the offence against me?

Is it an emergency? If a crime is happening now or someone is in immediate danger, call 999

If you know the person (or persons) who has committed the fraud against you and the person is local* to you - report the incident direct to us by using our report an incident form or by calling 101.

*A local person could be a person belonging to a specific town or area where there are viable investigative leads to consider for an investigation. Local could also mean you know the location where the offence has taken place. 

If you're not sure who the person (or persons) that has committed the offence contact Action Fraud using the online fraud reporting tool or by calling Action Fraud on 0300 123 2040.

The fraud is happening now or the fraud has just happened.

Is the fraud happening now? Do you need support right away? Does it feel like the situation could get heated or violent very soon? Is someone in immediate danger? If so, please call 999 now.

If an offence has just happened contact us by using our report an incident form or by calling 101.  

After you report an incident to us an investigation will start. We will take steps to make sure we gather all the relevant information and keep you informed throughout the process. 

 

 

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